estimates, new product introductions, new markets entered and conquered. all are notable deeds in their own way. for my part, i could think of degrees earned, positions held, places traveled, ideas shared. somehow they pale compared to the older woman who approached me after a speech i gave at a senior citizens group in florida. i had talked about the healing power of humor and she waited tentatively to speak to me when the speech was over. thank you so much, she said, taking my hands in hers. i told her i should be thanking her, this was a wonderful audience. no, you don't understand, she continued. my husband died seven months ago. today is the first day i've laughed. in all my years, that's a deed i'll always remember, a gift i gave that came back to me ten- fold. i'm lou heckler. >> susie: that's "nightly business report" for friday, december 28. have a great weekend everyone, we'll see you online at: www.nbr.com and back here monday night.